skidoogear.com is not responsible for lost or stolen merchandise that is delivered without a signature required.
All packages shipped within the USA are shipped Standard shipping.
Standard shipping options are always either USPS, or UPS. If you prefer one or the other, please call ahead. Depending on which one you want to go with, there might be an extra charge for this specified service.
P.O. Box address will be shipped out USPS.
skidoogear.com does not ship internationally.
Returns are accepted within 14 days of product delivery for exchange, refund, repair or credit. **No returns accepted on electrical items.
For a return to be accepted the original tags must be attached and product must be in its original condition. Items should not have any pet hair or strong odors. The customer is responsible for shipping fees accrued in sending the original item back to skidoogear.com.
If you have any questions about our guarantee, please email us at firstname.lastname@example.org or call us at 1 (800) 894-1311
Returns and exchanges can be made at our store or by mail. Please call our Outside Sales Department at 1 (800) 894-1311 if you wish to return or cancel an order placed online.